Jira and Confluence Solutions for Manufacturing Companies

Jira and Confluence are not just tools for IT companies—they can effectively support project management, resource utilization, and information security. If your company’s requests, orders, and documentation tend to get lost in emails, Excel sheets, or conversations in Teams and Slack, Atlassian solutions help structure and organize them. 

Jira and Confluence improve collaboration, reduce information loss, and enhance process traceability and efficiency. Investing in workflow management is just as important as acquiring modern technology and equipment, helping to improve profitability and providing valuable insights for optimizing workflows through analytics. 

Why Use Atlassian Products? 

• More cost-effective than custom software development. 

• Flexible and adaptable to company processes and needs. 

• A smart choice if you already use other Atlassian solutions or need tools to unify different processes. Based on our experience, Atlassian solutions help streamline work that would otherwise require multiple separate tools—such as project management, employee onboarding, performance reviews (e.g., PlanPro), customer management, and CRM (e.g., MS Dynamics). This means many tasks can be efficiently managed with Atlassian products and licenses. 

• Integrates with key manufacturing software to ensure smooth data flow and eliminate the need to switch between multiple programs, including: 

• ERP systems for automated production order and inventory tracking. 

• SCADA for real-time equipment fault logging and maintenance notifications. 

• BI tools (e.g., Power BI, Tableau) for analyzing production data and KPIs. 

• CRM to assess production needs based on customer orders and priorities. 

How Atlassian Products Can Be Used in Manufacturing? 

Project and Production Process Management (Jira) 

• Managing sales inquiries from initial request to offer confirmation. 

• Handling production orders and setting priorities. 

• Automating workflows to assign tasks and requests to responsible individuals, including suppliers—replacing email and chat-based communication. 

• Implementing, monitoring, and auditing standards—Jira supports compliance tracking for various regulations. 

Quality Control and Complaint Management (Jira + Confluence) 

• Tracking production stages with the highest defect rates and quality issues, providing a clear visual overview for different management levels. 

• Simplifying customer communication related to complaints, including the ability to set up a customer request portal. 

• Managing the replacement process for defective products. 

• Storing process descriptions and quality standards centrally in Confluence. 

Asset Management (Jira Assets + Confluence) 

• Centralized management of production equipment, tools, and inventory. 

• Automated tracking of maintenance and usage logs. 

• Integration with other independent systems. 

• Analysis of asset availability and efficient utilization. 

Intranets for Document Management and Information Storage (Confluence) 

• Sharing important news, internal updates, strategic meetings, and decision memos. 

• Creating and maintaining work procedure guidelines without the need to update Word versions. 

• Sharing training materials with new employees—Confluence allows storing training content and tracking its completion, making it an effective solution for onboarding. 

• Consolidating company knowledge and best practices in one centralized environment. 

How We Work