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Trinidad Wiseman

We help to maximize the value of your Atlassian licenses

11 years of Human centric solutions

At Trinidad Wiseman, we have developed e-services and systems by involving the human perspective since 2007. Our track record includes over 1000 successful projects to date. We are an ISO 9001:2015 certified company.

We have offices in Tallinn and in Rakvere and we are constantly growing. Today with over 85 employees we are the largest UX design, analysis, and development provider in the Baltic region.

Our clients

Our clients include notable Estonian public-sector institutions and ministries, EU institutions in Slovenia, Luxembourg and Ireland, local telecom providers, healthcare providers, financial institutions and many others.

We have worked on some of the largest and most complex information systems in the country and have extensive experience making complex solutions easy to use.

How did we get here?

2008

Official Authorized Atlassian Expert status

2013

We start the first JIRA Service Desk PoC for 250+ agents, 10 000 end users (Estonian Public Sector customer)

2014

First Confluence-based Intranet solution PoC and Live

2015

10 000 user JIRA Service Desk PoC goes live

2016

Authorized Atlassian Training Partner status

First Atlassian customer events in Estonia. (Two successful seminars focusing on customer stories about implementing Atlassian products)

2017

Atlassian Gold Partner Status.

Mastering the knowledge & staying up-to-date: We take part in Atlassian summit in California.

Community building & organizing: Organized two successful seminars.

2018

We participate in Atlassian summit in Barcelona.

We organized one Atlassian seminar.

2018

Our seminar grows to international conference „Atlassian in Baltics“

Awards

The title “Eesti Gasellettevõte” is given to the top 1% of the fastest growing companies in Estonia. Trinidad Wiseman has been one of those since 2014.

The status of “Edukas Eesti Ettevõte” (Successful Estonian company) AAA certificate indicates that our economic situation is excellent (AAA).

We held the 12th place in 2017 Äripäev IT-top rankings.

Transparent processes

Atlassian products and services are complex and always evolving, and that's why we sweat the details.

1

Expert consultation to get to know your requirements and select products that suit your team

2

Install and configure so you can use your licenses right away

3

Organize necessary trainings to make your team more comfortable with Atlassian tools

4

Custom development to adjust Atlassian products to your teams’ needs

5

License management -ordering, maintaining, and renewing your licenses

Testimonials

What do our customers say?

Maarit Cimolonskas

Employee Experience Manager, BigBank

Task from the client: 
Make the current intranet user-friendly so that everything would be easy to find. Right now the employees struggle to find necessary information and don’t really want to use it. The information architecture, design and search engine are all in need of updates.

 

 

 

Andrus Voolaine

IT and Development Centre, Ministry of the Interior

Task from the client: 
The administration tool that we have been using since 2014 is hopelessly outdated. It needs updates, but its additional development would be difficult and expensive. Our goal is to test the new tool JIRA Service Desk as Proof-Of-Concept and develop a working application within a year. The estimated number of end users is about 10 000 and there are slightly over 250 helpdesk workers including various managers.

Our Clients

Põllumajanduse Registrite ja Informatsiooni Amet, Helmes, Keskonnaministeerium, Opus, Eesti Energia, Eesti E-tervis Sihtasutus, Eesti Töötukassa
Rahandusministeeriumi Infotehnoloogiakeskus, Riigi Kinnisvara, Elering, Tartu, Coop, Smit, Omniva, Riigi Infosüsteemi Amet

Team

Ander Tenno

CEO, Atlassian expert

+372 526 3652 +372 526 3652 andertenno ander.tenno@twn.ee

Chief executive and co-founder. Expert in project management and process improvement.

Ander helps to choose the right licences and unleash the full potential of your software investments.

Kaur Klaamann

Consultant, Trainer

+372 513 9775 +372 513 9775 kaur.klaamann kaur.klaamann@twn.ee

Almost 20 years of experience with network security administration, system maintenance and -analysis. Master of adapted and advanced solutions and committed to quality training.

Kaur helps to choose your licences and masters even the toughest installations, configurations and integrations.

Margus Nael

Consultant, Trainer

+372 563 541 41 +372 563 541 41 margus.nael margus.nael@twn.ee

10+ years in IT-management. Experienced executive both at a strategic as well as operational level. Knows Atlassian products inside out.

Margus is happy to share his expert knowledge, provide onsite as well as remote trainings and work on your custom development.

Ieva Longa

Marketing, Seminars, Finances

+372 580 50467 +372 580 50467 ieva.longa ieva.longa@twn.ee

After 8 years in Skype joined our team over 3 years ago. Speaks Estonian, Latvian, Russian and English and unites both creativity and systematic approach in her tasks which include marketing, business development and accounting.

Ieva is the main producer of our Atlassian Conference and other events and takes care of marketing as well as accounting.

Raimo Roots

Master of custom developments for Jira and Confluence, Consultant

+372 5138 568 +372 5138 568 raimo.roots raimo.roots@twn.ee

Developer. Ready to build your custom plugins. Atlassian Certified in Jira as well as Confluence Project Administration. Experienced in JIRA and Confluence configuration, including macros.

Raimo is there for you to share his knowledge and advice, help with configurations and administration and build your custom-plugins.

 

Karl Hendrik Soone

Application Administrator

+372 5625 5452 +372 5625 5452 fiber321 karlhendrik.soone@twn.ee

Member of our Atlassian product configuration team. Has experience and knowledge of programming, hardware as well as networking. Knows how to analyze and identify security risks (master of penetration testing).

Karl helps to configure CD/CI and fine-tune client’s needs for products like JIRA, Bamboo, Confluence and Bitbucket. Also handles network maintenance and server installations (including cloud servers.)

man and bar-charts

Are you ready to take your team’s productivity to the next level?

Contact us