Atlassian Product Owner Support (SLA)

Do you have a product owner for Atlassian products?

Jira and Confluence can be irreplaceable tools in your organization that require minimized risk of service failure. It would be a good idea to think about guaranteeing high service availability. We offer different SLA options (i.e 9/5, 9/5+ or 24/7) so that managing your organizations’ Atlassian products will be the duty of our experts.

Necessity based service is typically provided 80€ /h (w/o VAT), SLA offers start from 1590€ /month (w/o VAT).

Our team of specialists ensures that all issues are resolved quickly and efficiently, thereby keeping your workflow smooth. Additionally, we guarantee continuous monitoring and proactive maintenance to identify and resolve potential problems before they can disrupt your processes. This preventive approach helps avoid unexpected downtimes and ensures the continuous availability of tools.

The primary user’s needs-based package is beneficial if the company does not have an employee specialized in Atlassian or if implementation is in the early stages and creating such a position is not yet necessary. Such packages allow flexibility and are an ideal solution for smaller companies or those just starting to use Atlassian tools. However, if the products are used to support business services and continuous presence from a partner is needed to prevent issues, we recommend guaranteed SLA packages. Ensuring quality service helps the company focus on its core activities, leaving the technical details to us. Our experts are always ready to assist and advise, ensuring your Atlassian environment operates flawlessly. Continuous support and assured service quality are our priorities.

Continuous maintenance and support help keep your Atlassian tools up-to-date and secure, which is especially important in rapidly changing IT landscapes.

Our goal is to ensure that your organization gets the maximum benefit from Atlassian tools.

Whether it’s a small or large company, our services are designed to support you at every step, ensuring continuous workflow and high productivity. Trust your Atlassian product management to our experienced team and focus on your company’s strategic goals.